Turnitin.com FAQs for Students:
- How do students get their accounts? Students who are first time users of Turnitin may setup their own accounts by going to http://turnitin.com and clicking on the “Create Account” link at the top, towards the middle of the page. The resulting screen will prompt you to click on the type of account you will be using, which will be a student account. By clicking on the “student” link, you will be prompted to complete the form and enter the class ID number and class enrollment password that your professor has provide - without these two pieces of data you will not be able to create your student account. If you already have a student account with Turnitin, you may login is as before and then setup your new class with the information your new professor has provided.
- What if I forget my password? There is a “Retrieve Password” link at the top of the page next to the “Create Account” link.
- If I need assistance uploading an assignment, where can I get help? You can ask your professor, ask a librarian, or what we recommend, particularly to all first-time Turnitin users, is that you use the tutorial Turnitin provides. It’s quick and offers great help. Keep in mind that only you can access your student account, change or retrieve your password, and only your professor can change assignment due dates.
Turnitin.com FAQs for Faculty:
- How do I get a Turnitin account? Email Brenda Kerwin (email@example.com) requesting one. She will setup your account and Turnitin will email you your password. Ms. Kerwin only sets up faculty accounts, not student accounts. Once your account is setup, please take the time to review the faculty and student tutorials.
- How do my students get their accounts? Students who are first time users of Turnitin may setup their own accounts by going to http://turnitin.com and clicking on the “Create Account” link at the top, towards the middle of the page. The resulting screen prompts the user to click on the type account they will be using. By clicking on the “student” link, the student is prompted to complete the form by entering the class ID number and class enrollment password that you, their instructor, provide to them. These are created when you setup your class in Turnitin (which must be done before students attempt to setup their own accounts). Students who have used Turnitin before may enter the same user credentials and setup their new class with the information you provide.
_ What if I (or my student) forget my password? There is a “Retrieve Password” link at the top of the page, next to the “Create Account” link.
- If one of my students needs assistance uploading their paper, may we send them to the Library for help? You can and we will be happy to help them as much as we can; however, we cannot access their account, change or provide them with their passwords, and cannot change assignment due dates. If you cannot help them, you should first direct them to the Turnitin support site (link on their homepage) where they will find answers to most of their questions. (For obvious reasons, the library cannot access your class information or any student's information associated with your class.)
- So, what can the Library do for me?
- We can setup your initial account (Contact Brenda Kerwin at firstname.lastname@example.org)
- Ms. Kerwin can retrieve your user ID number, your class ID number and your class password. These can ONLY be provided to you, not to students.
- Assist with questions/problems that the “help” feature in Turnitin doesn’t seem to adequately cover. Some of the library faculty have more experience than others using Turnitin as instructors.